Skip Navigation

Other Legal

Acceptable Use Policy

General.  To facilitate use of the Good platform and services, each "User" (i.e., any person utilizing the platform) will comply with this Acceptable Use Policy ("AUP"). Good and User have freely chosen to express this policy in standard American English. (C'est la volonté expresse des parties que la présente convention ainsi que les documents qui s'y rattachent soient rédigés en anglais american.) Good may modify this AUP in its reasonable discretion on a nondiscriminatory basis at any time effective within sixty days after those modifications are posted at the Good website (or earlier in the case of emergency). If Good becomes aware that any User has violated this AUP, Good may suspend the User's right to use the services after notice to the User, in the case of Good for You, or User's employer ("Customer") in the case of Good for Enterprise or Good for Government. Good may cooperate with Customers, government authorities and third parties in the investigation of alleged wrongdoing. In general, User will only use the platform and services for lawful purposes, consistent with all applicable laws and regulations and the rights of others, including applicable network usage policies of Customer and others. User understands that using certain features and functionality of the Software on the handheld device will create network connections and utilize bandwidth for which third party charges may be applicable. User should contact his or her system administrator to review applicable privacy and security policies. Good's policies are viewable on the Good website. Most Software may only be used in connection with the purchase of Good's secure transport service. User agrees to secure such service only through Good's authorized carrier resellers (see the Good website for a current list of authorized carrier resellers and applicable data plans), unless the Customer otherwise requires. User will not knowingly use the Software or services in connection with any hardware, handheld devices, networks or software applications not permitted under Customer's agreement with Good. User acknowledges that the Software and services are not designed, intended, or permitted for use in emergency, mission critical or life threatening circumstances or for uses requiring failsafe performance, or where failure could lead to death, personal injury, or environmental damage, and will not knowingly use the services under such circumstances or for such uses. User will not rent, lease, or provide access to the Software or services on a time-share or service bureau basis. User will not use the Software or services to send bulk unsolicited communications outside of Customer's network or to send communications to a recipient that has indicated that he or she does not wish to receive them.

Content.  User is responsible for content. Good does not monitor or control content and is not responsible for such content. User will not knowingly use the Software or services to (i) transmit content that is obscene, pornographic, defamatory, libelous, harassing, threatening, abusive, hateful or violent; (ii) transmit any virus, worm, Trojan horse, or other content harmful to the services, any other network or equipment, or other Users; or (iii) transmit content containing fraudulent, false, deceptive, or misleading offers, statements, claims, or representations. Content accessible through the Software and services may be subject to protection under privacy, publicity, or other personal rights and intellectual property rights, including but not limited to, copyrights, patent rights, trademark rights, trade secret rights or other proprietary information rights. User will not knowingly infringe, dilute, misappropriate, or otherwise violate any such rights. User will not benchmark, decompile, decrypt, reverse engineer, disassemble or otherwise reduce the Software to human-readable form, nor permit or encourage others to do so, except as mandated by applicable law after notice to Good.

Security.  User will not interfere with or disrupt the Software or services or attempt to gain access to any systems or networks that connect to the services except as required to use the services in compliance with this AUP, including, without limitation, via means of overloading, "flooding", "mailbombing", "denial of service" attacks or "crashing". User will not knowingly violate the security of the Software or services, including, without limitation: (a) accessing data not intended for such User; (b) logging into a server or account which such User is not allowed to access; (c) impersonating Good personnel; (d) probing, scanning or testing the vulnerability of the Software or services or breaching security or authentication measures; (e) forging any TCP/IP packet header or any part of the header information in any communication; (f) taking any action in order to obtain services to which such User is not entitled; or (g) attempting to utilize another User's account name or persona without authorization from that User. User will not allow access to the Software or services by anyone other than Users for whom all applicable fees have been paid. User will keep such User's security key(s) and password(s) secret and not disclose them to any third party.

Privacy.  Almost all information processed by Good in connection with the use of the Software is encrypted and not decipherable by Good. To the limited extent that Good or its agent does access or collect any User information, it will be used only to the extent reasonably necessary to perform Good's obligations, to assist User in the enjoyment of the Software or as required by law. Good believes strongly in protecting User privacy. Personal information collected by Good can be disclosed to Good's resellers, including carriers, as well as other third parties that assist Good in performing its obligations. (To learn about Good's information collection and use practices and policies, User should refer to www.good.com/legal/.) User consents to the use and processing both within and outside the USA of any personally identifiable information (e.g., an email address) provided to Good or its designees in connection with the use of the Software for such purposes, subject to Good's then applicable privacy policy as posted on the Good website. Good can elect to provide Users with appropriate self-help and best usage tips for the Software and services by email (thereby minimizing the need for support), unless Customer or the User directs Good not to do so. Subject to the Customer's rights and other privacy rights, a User may seek access to and, where necessary, correct any personally identifiable information (some restrictions and costs may apply). User should contact his or her system administrator to review applicable privacy and security policies of Customer.

©2013 Good Technology Corporation and its related entities. All use is subject to license terms posted at www.good.com/legal. All rights reserved. GOOD, GOOD TECHNOLOGY, the GOOD logo, GOOD FOR ENTERPRISE, GOOD FOR GOVERNMENT, GOOD FOR YOU, GOOD APPCENTRAL, GOOD DYNAMICS, SECURED BY GOOD, GOOD MOBILE MANAGER, GOOD CONNECT, GOOD SHARE, GOOD TRUST, GOOD VAULT, and GOOD DYNAMICS APPKINETICS are trademarks of Good Technology Corporation and its related entities. All third-party trademarks, trade names, or service marks may be claimed as the property of their respective owners. Good's technology and products are protected by issued and pending U.S. and foreign patents.

Terms of Use

If you access, use or browse this Good website at www.good.com (the "Website") you agree to be bound by the following terms and conditions and notices contained within the Website ("Terms of Use") and our Privacy Policy. If you do not agree to these Terms of Use or our Privacy Policy, please do not use the Website. In these terms and conditions "Good" means Good Technology, Inc. and its affiliates, including Good Software, Ltd.

Access to the Website and Content

The advertisements and information contained in these pages are generally not an offer by Good to sell any products or services unless express and then only to qualified enterprises. Good's products and services are typically sold pursuant to a formal offline contract process.

Good will try to allow uninterrupted access to the Website, but access to the Website may be suspended, restricted or terminated at any time.

Good reserves the right to change, modify, substitute or remove without notice any information on the Website from time to time. If any provision of these Terms of Use is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms of Use shall not be affected.

Disclaimer

Good makes no warranties or representations as to the accuracy, completeness or suitability of the content on this Website. All liability of Good howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by law.

The material on the Website is provided "as is" and without warranties or representations of any kind, Good disclaims all such warranties and representations either express or implied, including, but not limited to, the implied warranties or conditions of merchantability, satisfactory quality, or fitness for a particular purpose. Further, Good does not warrant that the functions contained on the Website will be uninterrupted or error-free, that defects will be corrected, or that this Website or the server that makes it available are free of viruses or other harmful components. Good does not warrant or make any representations regarding the use or the results of the use of the content of this Website in terms of its correctness, accuracy, timeliness, reliability or otherwise. You (and not Good) assume the entire cost of all necessary maintenance, repair or correction.

Good has provided links and pointers to internet sites maintained by third parties ("third party sites") and may from time to time provide third party materials on this site. Neither Good nor its related, affiliated companies operate or control in any respects and information, products or services on these third party sites. The third party materials in this Website and the third party sites are provided "as is" and without warranties, conditions, or representations of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, Good disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability, satisfactory quality and fitness for particular purpose. Good does not warrant or make any representations regarding the use or the results of the use of the third party materials in the third party sites in terms of their correctness, accuracy, timeliness, reliability or otherwise. You (and not Good) assume the entire cost of all necessary maintenance, repair or correction. Please note that some jurisdictions may not allow the exclusion of implied warranties, terms or conditions, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties, terms or conditions.

Limitation of Liability

Neither Good not any of its officers, directors, employees or other representatives will be liable for loss or damage out of or in connection with the use or non-availability of this Website. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or incidental, special or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. If you are dissatisfied with any of the content of the Website, or with any of these Terms of Use, your sole and exclusive remedy is to discontinue using this Website.

Links to Other Websites

Good's Website contains links to other websites which may collect personal information about you. When you go to another website, Good is not responsible for the privacy practices or the content of those websites. These Terms of Use do not apply to any information that you provide to a third party website. It is your responsibility to review the privacy policies of any website you visit.

Jurisdiction

Except as described otherwise, all materials on the Website are made available only to provide information about Good. Good controls and operates this Website from a hosting facility in Sunnyvale, California, United States of America and makes no representation that these materials are appropriate or available for use in other nations. If you use this Website from other nations you are responsible for compliance with applicable local laws.

Restrictions on use of Materials

This Website is owned and operated by Good. No materials from any website owned, operated, licensed or controlled by Good or any of its related, affiliated companies (the "Good Material"), may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, without the prior written consent of Good. However, you may download one copy of the Good Material on any single computer for commercial purchase evaluation purposes only, provided you keep intact all copyright, service mark and other proprietary notices. Modification of the Good Material or use of the Good Material for any other purpose is a violation of Good's copyright, service mark, and other proprietary rights.

Prohibited Activites

In order to maintain a valuable service that meets your needs and avoids the harm that can result from the dissemination of information that is false or harmful, it is necessary to establish the following rules to protect against abuse. While using the Website, you may not: (i) transmit any message anonymously or under a false name or user identification; (ii) transmit any unlawful, abusive or otherwise objectionable information of any kind, including without limitation any transmission constituting or encouraging conduct that would constitute a criminal offence or give rise to civil liability under any applicable law; (iii) transmit any message which discloses private or personal matters concerning any person, including, but not limited to, messages or information which would violate a person's rights of privacy or publicity; (iv) transmit any information, file or software that contains a virus, worm, Trojan Horse or any other contaminating or destructive features; (v) infringe the copyright, trademark, trade secret or other intellectual property rights of others; (vi) interfere, in any way, with other users' use of or access to the Website; (vii) frame this Website or create a border environment around the Website or any of its contents; (viii) imply a partnership, affiliation or joint venture between yourself and Good; or (ix) imply that Good endorses your website or products.

Contacting Us

We reserve the right, at our discretion, to change, modify, add, or remove portions of these Terms of Use at any time. Please check this page periodically for changes. Your continued use of this Website following the posting of changes to these terms will mean you accept those changes. If you have any questions, please call us in the US at +1 650-486-6000.

Network Coverage

The data network is subject to transmission limitations caused by such conditions as operating characteristics of the hardware used, atmospheric and environmental conditions, topographical conditions, and other like conditions, including building density, obstructions, construction, signal strength, antenna and radio modem type and placement. Good recommends that you perform your own coverage analysis and testing to determine if the data network's coverage meets your requirements. Good does not guarantee coverage availability for any specific devices or locations.

© 2013 Good Technology, Inc. All Rights Reserved

  1. Under the ISVs Apps Platform license, you are granted the limited rights to use Good Dynamics solely for operation of Good proprietary apps and ISV Apps. You are not granted any custom development & deployment rights.
  2. Under the Good Dynamics license, you are granted full Good Dynamics rights, including custom app development & deployment rights.