Is Your Mobile Banking Secure?
Your banking customers have shifted to mobile to stay connected with their finances anytime and anywhere. But how secure are their mobile banking activities?
Whether you’re enabling real-time in-app advisor support, chat bots, or automated customer routing, you need to ensure your services safeguard customer privacy while providing a superior customer experience.
40% of consumers do not trust mobile banking technologies
Power Your Banking Services
Create an improved, personalized banking experience for your customers by using a ready-made communications platform as a service (CPaaS). Transform your banking app and explore new business opportunities with seamless integration of enterprise-grade messaging, voice, video and data sharing.
Real-time, Secure Services on Mobile & Web
Private In-App Communications
Increased Mobile Banking Adoption & Engagement
Global Cost Reductions
Extend the Customer Experience
Go beyond expectations and deliver banking experiences that protect and empower your most valuable assets—your customers.
Secure Client Authentication: Customers can log in via fingerprint to share information between web, desktop and mobile bank applications.
Secure Automated Routing: Your bank’s AI chat bot can interact with customers in real-time to help ensure they’re routed to the correct specialist.
Secure Advisor-Client Consultation: After the customer is routed to the correct specialist, he or she can schedule an in-person meeting and share ﬁles.
Secure Real-Time Support: Bank agents can chat or video call securely with customers through the web or mobile portal.
Guide to Creating Secure Mobile Banking Experiences
Learn how to enhance your mobile banking app to increase engagement and revenue.
Leverage a Solution That’s Built on Security First
You can trust BlackBerry IP-based infrastructure and proven resiliency. While others are still trying to catch up, the BBM ® Enterprise SDK continues moving further ahead.
- FIPS 140-2 validated encryption across all communications, both in transit and at rest
- Protection of customer information via digital signatures and key management
- Access controls for guaranteed message integrity
- Scalable, safeguarded communications for customers
1. Consumers and Mobile Financial Services 2016 – Board of Governors of the Federal Reserve System https://www.federalreserve.gov/econresdata/consumers-and-mobile-financial-services-report-201603.pdf