Enterprise Software - Get Help From the Experts!

BlackBerry Professional Services

Your Strategic Partner for Optimizing
Your Deployment and Usage of the BlackBerry Software Platform.

BlackBerry Technical Support

Tailor your service to align to the level of assistance, expertise and resolution time your business requires by purchasing optional services.

Want More Information on Our New Enterprise Software Branding?

BlackBerry will be making changes to the names/logos associated with the Enterprise Software portfolio.

 

Smartphone Support

Find help, how-to articles, troubleshooting and more. Select your device to get started.




BlackBerry ID
(BBID)

Learn more about BlackBerry® ID (BBID), create or reset a BBID.

BlackBerry Care
Protection Plan

Purchase the BlackBerry Care Protection plan within 30 days of purchasing your new BlackBerry smartphone. You'll get reconnected as quickly as possible after a drop, spill, and/or cracked screen.

BlackBerry Content
Transfer

Bring your contacts, pictures, videos, apps, and more from your previous smartphone to your new BlackBerry.

View guided steps to move to a BlackBerry powered by Android device>

Hardware Diagnostic BlackBerry Virtual Expert

Does your BlackBerry smartphone need a health assessment? Are you considering a repair? The BlackBerry® Virtual Expert diagnostics application is a simple self guided diagnostics app brought to you by BlackBerry.

You will be guided through a series of hardware tests to produce a test results summary.