Support
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Need help getting started with BlackBerry® Messenger on your BlackBerry smartphone? A variety of resources are available for support.
User Guides and Documentation
View product documentation for detailed information on using the BlackBerry Messenger app.
On the forums
Downloads
You’ll need a BlackBerry® ID login to download BBM™.
Learn about BlackBerry ID
To download BBM from your desktop,visit BlackBerry App World™
Or, to download BlackBerry Messenger from your smartphone, open BlackBerry App World from your Home screen and follow these steps:
- Click Categories.
- ClickApps.
- Open theIM & Social Networkingcategory.
- ClickInstant Messaging.
- Click onBlackBerry Messenger.
- ClickDownload.
Knowledge Base Articles
- BlackBerry Messenger 6.2 Voice notes Push to Talk enhancements
- Using BlackBerry Tag to invite contacts to BlackBerry Messenger
- File requirements for animated avatars in BlackBerry Messenger
- Setting permissions for third-party applications in BlackBerry Messenger
- Viewing third-party applications linked to BlackBerry Messenger
- Options for Connected Applications are not displayed in BlackBerry Messenger
Video Tips
Watch videos about common tasks you can use BlackBerry Messenger for
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