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BlackBerry Frequently Asked Questions

If you need help with your BlackBerry smartphone or PlayBook, these top FAQs are a great place to start. If you can’t find what you’re looking for here, please take a look at the Support Page on our website, our Help section on Facebook or send a tweet to our tech support team @BlackBerryHelp giving as much detail as you can about your problem.

Why isn’t a specific app available on BlackBerry or for my specific device model?

Third party vendors are responsible for the availability of their apps on BlackBerry devices. We recommend contacting the vendor directly with your query.