Support & Services
Local Navigation
Overview
The BlackBerry® Pearl™ smartphone comes complete with phone, digital camera, multimedia capabilities and expandable memory.
Research In Motion (RIM) offers a wide range of supporting documentation and resources to help you understand and get the most out of your BlackBerry Pearl. View and download the information listed below to find out more.
Guides & Manual
Research In Motion (RIM) offers a full suite of helpful smartphone documentation for the BlackBerry® Pearl™ smartphone, including:
- Getting Started Guides – contain step-by-step information for first-time users to set up and start using their BlackBerry Pearl
- User Guides – describe how to use your BlackBerry Pearl in detail, with step-by-step procedures, troubleshooting and shortcuts
- Safety and Product Information Booklets – contain product specifications and safety information for your BlackBerry Pearl
View and Download Product Documentation
Downloads
BlackBerry Device Software
At the heart of your BlackBerry® smartphone is BlackBerry® Device Software. Find the latest BlackBerry Device Software now
BlackBerry Desktop Manager and BlackBerry Device Manager
Get the most out of your BlackBerry smartphone with BlackBerry® Desktop Manager and BlackBerry® Device Manager — the applications that manage the link between your BlackBerry smartphone and your desktop email account, organizer and more. The BlackBerry Desktop Manager also lets you back up and restore data, synchronize with your email server and add or remove applications on your smartphone. Find BlackBerry Desktop Manager and BlackBerry Device Manager now
Technical Support & Training
BlackBerry Technical Support Services
BlackBerry® Technical Support Services is an annual support program that provides a single point of contact to BlackBerry experts to help resolve technical questions or issues. The program provides various support levels so organisations can find the right level of support for their needs.
Learn more about BlackBerry Technical Support Services
BlackBerry Incident Based Support
Pay for technical support on a case-by-case basis with BlackBerry Incident Based Support.
Find out more about BlackBerry Incident Based Support
BlackBerry Training
BlackBerry® Training courses are designed to help your organisation get the most from its BlackBerry Enterprise Solution investment.
Introductory courses show users how to take advantage of all that their BlackBerry smartphone and BlackBerry® Desktop Software can offer, so they can work as effectively and efficiently as possible. Advanced courses help BlackBerry® Enterprise Server administrators master the software management interface, improve problem solving skills and streamline tasks associated with the day-to-day operation of the BlackBerry Enterprise Solution.