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Support

Manuals

View installation, upgrade and administration guides to help you manage your business software.

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Knowledge Base

This database contains a wealth of support information regarding all BlackBerry® products.

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BlackBerry Expert Support Centre

The BlackBerry Expert Support Centre is designed to allow direct access to enterprise grade tools and resources, and give you the ability to manage your Technical Support agreement and support related inquiries easily and independently.

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Expert Support Centre

Support programs

Technical

This is an annual support program that can provide your organisation with direct access to BlackBerry technical experts.

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Professional

Our professional service consultants provide industry-leading expertise to help optimally deploy wireless devices and applications.

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Training

Our continually updated training courses present participants with the tools and skills to help your organisation maximise its BlackBerry Enterprise Solution investment.

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Certification

Get certified through the BlackBerry Certification Program and demonstrate your knowledge of BlackBerry products.

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Get Paid Support

Paid support is available on a case-by-case basis with the BlackBerry® Incident Based Support program.

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