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BlackBerry Software Updates

The software on your BlackBerry® smartphone or tablet powers the features and functionality you love. By updating that software, you may be able to enjoy new features or enhancements.

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For BlackBerry 10 smartphones

There are three ways to update your smartphone software if you are running BlackBerry® 10.

  1. On the web
  2. Using BlackBerry® Link
  3. From your smartphone (over-the-air)


See below for instructions on how to update. If your BlackBerry smartphone is integrated within an enterprise, check with your IT department to learn about plans for updating.

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Update on the web

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On a PC

In order to download software from this website, you must be using Firefox or Windows® Internet Explorer v5.5 or higher.

If you meet the browser requirements, check for a browser message on your screen prompting you to run an add-on.  Once you do so, you should see a “Check for Updates” button here.

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Update on the web

To see if you have the most recent software, or if there are updates available, connect your smartphone to your computer via USB and click the button below.

Please note: Until the update is complete, you will not be able to use your BlackBerry smartphone. Should you unplug or cancel the update process before completion, your smartphone may be unusable and you may need to restart the update process to regain use of your device.

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Update using BlackBerry Link

BlackBerry Link

If a new version of the device software is available for your BlackBerry device, it will be listed in the Settings view in BlackBerry® Link on your computer. From there, simply click Install Update to update your software. 

Update from your smartphone

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You can update your BlackBerry smartphone OTA (Over-the-air) without connecting to computer. To get started, on the Home screen, swipe down from the top of the screen. Tap  Settings > Software Updates. Tap Check for Updates.1

Sync information between your device and computer

BlackBerry® Link is software for your computer that allows you to sync and organize your content, such as music and photos, between your BlackBerry® 10 device and your computer.

Using this software and any updates or upgrades as provided by Research In Motion Limited or any of its affiliates ("RIM") is subject to the BlackBerry Software License Agreement ("BBSLA"), unless otherwise stated. The BBSLA is available at http://www.blackberry.com/legal.

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    Airtime charges may apply.