BlackBerry Professional Software Express

Overview

BlackBerry® Professional Software Express provides a wireless communications and collaboration solution designed specifically for small and medium-sized businesses.

Companies that would like to get up and running quickly with minimal initial investment can download this software. It will enable one person to experience the capabilities and benefits of the BlackBerry Professional Software in a pay-as-you-grow approach.

What's Included?

• One free BlackBerry® Professional Software for Microsoft® Exchange or IBM® Lotus® Domino®
• One user included, expandable to 30 users (at additional cost)
• The ability to expand beyond 30 users to any size deployment by purchasing a BlackBerry® Enterprise Server Trade-Up Key and upgrading to a BlackBerry® Enterprise Server
• One complimentary BlackBerry® support incident that can be used to access BlackBerry Technical Support should you require assistance

Benefits

BlackBerry® Professional Software Express delivers the features and security performance your business needs, in a package that’s easy to set up and manage. It allows small businesses to experience the capabilities and benefits of BlackBerry® Professional Software deployment without the initial cost. By installing this software, you will enjoy:

• Wireless access via your BlackBerry® smartphone to your corporate email, data, organiser and more
  • Full wireless synchronization of email
  • Two-way wireless calendar synchronization
  • Two-way address book synchronization
• Instant messaging
• Phone
• Browser
• Advanced security features, including end-to-end encryption and behind-the-firewall integration with your corporate email platform
• One complimentary BlackBerry support incident that can be used to access BlackBerry Technical Support should you require assistance

Learn more about BlackBerry Professional Software

Download BlackBerry Professional Software

Technical Requirements

To find out if the BlackBerry® Professional Software will work with your email system and hardware, review the system requirements below:

BlackBerry Professional Software for Microsoft® Exchange

BlackBerry® Professional Software installed on a separate server, with Microsoft® SQL Server™ 2005 Express installed by the setup application on the same server

• Intel® Pentium® IV processor (1.5 GHz or more)
• 1 GB or more of available RAM

BlackBerry Professional Software installed on a Microsoft® Windows® Small Business Server or Microsoft® Exchange Server, with Microsoft SQL Server 2005 Express installed by the setup application on the same server

• Intel Pentium IV processor (2 GHz or more)
• 1.5 GB or more of available RAM

• Install one of the following operating systems on the computer on which you plan to install BlackBerry Professional Software:
  • Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)
  • Microsoft® Windows Server® 2003 (SP1 is required for Microsoft Windows Messenger support and if you are using Microsoft Exchange 2007)
  • Microsoft® Windows Small Business Server (Standard or Premium)
• Microsoft® .NET Framework Version 1.1
• Install one of the following Microsoft Data Access Component (MDAC) versions on the computer on which you plan to install the BlackBerry Professional Software:
  • MDAC Version 2.8 with Security Patch MS04-003 (Version 2000.85.1025.00)
  • MDAC Version 2.8 SP2 (Version 2000.86.1830.00)
• Java® 2 Platform, Standard Edition (J2SE™) Runtime Environment Version 5.0 update 9
• If you are using Microsoft Exchange 2007, install the Internet Service Manager component of Internet Information Services from your Microsoft Windows installation media
• Install one of the following Microsoft Exchange administration tools on the computer on which you plan to install the BlackBerry Professional Software:
  • Microsoft Exchange Version 5.5 Administrator
  • Microsoft Exchange 2000 System Manager
  • Microsoft Exchange 2003 System Manager
  • Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 (see http://support.microsoft.com/kb/929590 for more information)
  • If you are using Microsoft Exchange 2007, either Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1 or Microsoft Exchange 2003 System Tools with SP2
• Install one of the following database programs on the computer on which you plan to install the BlackBerry Configuration Database:
  • Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
  • Microsoft SQL Server 2000 SP3a
  • Microsoft SQL Server 2005 (Standard, Enterprise, or Express)

BlackBerry Professional Software for IBM® Lotus® Domino®

BlackBerry Professional Software installed on a Lotus Domino server with Microsoft SQL Server 2005 Express installed by the setup application on the same server

• Intel Pentium IV processor (2 GHz or more)
• 1.5 GB or more of available RAM

• Install one of the following operating systems on the computer on which you plan to install BlackBerry Professional Software:
  • Microsoft® Windows® 2000 Service Pack (SP) 4 (Server or Advanced Server editions)
  • Microsoft® Windows Server® 2003 (SP1 is required for Microsoft Windows Messenger support)
• Microsoft® .NET Framework Version 1.1
• Install one of the following Microsoft Data Access Component (MDAC) versions on the computer on which you plan to install the BlackBerry Professional Software:
  • MDAC Version 2.8 with Security Patch MS04-003 (Version 2000.85.1025.00)
  • MDAC Version 2.8 SP2 (Version 2000.86.1830.00)
• Java® 2 Platform, Standard Edition (J2SE™) Runtime Environment Version 5.0 update 9
• Install one of the following database programs on the computer on which you plan to install the BlackBerry Configuration Database:
  • Microsoft SQL Server 2000 Desktop Engine (MSDE 2000)
  • Microsoft SQL Server 2000 SP3a
  • Microsoft SQL Server 2005 (Standard, Enterprise, or Express)
• Install one of the following messaging and collaboration servers on the computer where you plan to install the BlackBerry Enterprise Server:
  • IBM Lotus Domino Version 6.5.5
  • IBM Lotus Domino Version 7.0.1
  • IBM Lotus Domino Version 7.0.2

Download

Ready to download and begin installing your BlackBerry® software? Before you register to download the software, double check that:

1. Your email solution is Microsoft® Exchange or IBM® Lotus® Domino®
2. You have Administrator capabilities for your email server. If not, or if you are not sure, please email the person within your organisation who does have these capabilities and ask them to download and install this software.

To register for the BlackBerry® Professional Software Express, please enter your BlackBerry smartphone PIN below:

Locate your smartphone PIN

Within 24 hours of registering, you will receive an email from ElectronicSoftwareDistribution@rim.com. This email will contain a link to download the BlackBerry Professional Software. If you do not receive this email within 24 hours, please check your junk mail folder as the email may have been inadvertently directed there by your email spam filter.

• This offer is only fulfilled electronically by download
• BlackBerry Professional Software Express is available with a valid PIN of a BlackBerry smartphone
• Offer is valid only for customers that reside in countries where BlackBerry Professional Software, Client Access Licenses (CALs) and BlackBerry® Technical Support Services are normally sold link
• RIM reserves the right to change the details of this offer or withdraw the offer without notice
• Questions about this offer may be directed to express@blackberry.net

Support

Installation Assistance

Use our online self-service resources as your first line of technical assistance, knowing that if you require troubleshooting assistance along the way, our technical support team is available to help you during the installation.

Self Service

By downloading BlackBerry Professional Software Express, you are eligible to receive one complimentary BlackBerry® support incident that can be used to access BlackBerry Technical Support should you require assistance.

Note: you will be required to register for your one complimentary BlackBerry support incident during the BlackBerry Professional Software download process. If you miss this step, please have your SRP ID ready and register here.

Ordering Additional CALs

Additional CALs

BlackBerry® Professional Software Express comes with one Client Access License (CAL). You will need to order one BlackBerry® Enterprise Server CAL for each user you would like to add (up to a limit of 30 total users) from your mobile service provider or a BlackBerry® reseller.

Expand Deployment Size Beyond 30 Users by Migrating to BlackBerry Enterprise Server

To grow beyond 30 users, you are able to upgrade to BlackBerry Enterprise Server with the purchase of a BlackBerry® Enterprise Server Trade-Up Key n upgrade kit. You can purchase the upgrade kit through your wireless service provider or online from the BlackBerry Store.

Find Out More

For more information on purchasing additional CALs, or upgrading to BlackBerry Enterprise Server, contact your mobile service provider or a BlackBerry reseller.