The BlackBerry solution enables a quicker and timely response to all client requests and improves the coordination of the employees within Zagrebačka banka, which ultimately results in a high quality service for our clients.

Business Challenge

  • Needed to maximise the productivity of each employee.
  • Needed secure mobile access to internal documents and consistent communication on the move in order to quickly respond to client queries.
  • Needed a secure, reliable solution which would provide ‘push’ technology for email and access abilities to corporate and customer information, all on one easy-to-use device.

Solution

  • BlackBerry® Enterprise Solution
  • BlackBerry® smartphones

Results

  • Efficient coordination between employees
  • Improved customer service
  • Increased availability of staff and faster responses
  • Secure access to corporate data
  • Greatly improved productivity and time-savings
Industry Financial Services
Region Croatia
Company Size Large organisation
Type of Solution BlackBerry® Enterprise Solution
Solution BlackBerry® smartphones
More Information