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Business Challenge
Sales representatives who monitor individual lottery store performance needed a better way to record quality control results from the road.
Solution
The BlackBerry® Enterprise Solution with METAmessage offered a way to input call reports on each sales representative's BlackBerry smartphone while they were in the store and have the information sent directly into the organization's database.
Results
- Better time management
- Simplified method of reporting
- Back office wins
- Improved business optics
| Industry | Government/Public Sector |
|---|---|
| Region | Asia Pacific |
| Company Size | Large Enterprise |
| Type of Solution | Sales Force Automation and CRM |
| Partner Solution | METAMessage from Solutions On Hand |
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