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Business Challenge
- MMCS needed to enable better communications with its remote workforce and customers
- In particular, MMCS needed to be able to verify the state of the work on sites at the end of a project
- MMCS wanted to be able to show customers that its crew had left the site in a good state without obliging the customer to physically visit the area
Solution
- BlackBerry® smartphone with hand-e-pix by Handheld PCs, an application that adds GPS coordinates, user-generated text and the time and date to photographs taken with a BlackBerry camera
Results
- Improved efficiency, with real time visibility
- Increased customer service quality
- Faster time to payment
- Differentiation in a competitive market
- Reduced liability
| Industry | Field Services |
|---|---|
| Region | UK |
| Company Size | Small Business |
| Type of Solution | BlackBerry® Enterprise Solution |
| Solution | BlackBerry® smartphones with hand-e-pix by Handheld PCs |
| More information |