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Business Challenge
- Technicians needed to be in constant contact with each other and their customers to optimize the process of replenishing and servicing over 3,500 automatic vending machines
- Needed a wireless solution that could replace its mix of mobile technologies with a single solution to improve daily productivity
- Wanted instant access to corporate data using a scalable and secure
Solution
- BlackBerry® Enterprise Server
- BlackBerry® solution with a mobile CRM application
- BlackBerry® smartphones
Results
- 10% increase in productivity
- Zero increase in mobile spend
- Increased responsiveness
- Improved client relationships
| Industry | Retail and Distribution |
|---|---|
| Region | UK |
| Company Size | Mid-Market |
| Type of Solution | BlackBerry® Enterprise Server |
| Solution | BlackBerry® solution with a mobile CRM application |
| More Information |
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