Business Challenge

  • The project’s rapid response teams were frustrated at having to return to the office to enter their victim reports in the Safer Families database
  • Case workers on late shift could not file their reports as the office would be closed. This meant that case notes were not available to Men’s Service officers when they needed them

Solution

  • BlackBerry® smartphones with mobile email and calendaring
  • Online incident reports

Results

  • Lightweight, secure and reliable solution
  • 99% of requirements met
  • Effective backup of data
  • Faster filing of incident reports
Industry Public sector
Region UK
Company Size n/a
Type of Solution BlackBerry® smartphone
Solution Email, calendaring, online incident reports
More information