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Exco

Because I was able to answer a client’s email right away, I multiplied our volume of business with him by five.

Business Challenge

  • Wanted to respond to clients queries more rapidly to improve client service levels.

Solution

  • BlackBerry® Enterprise Solution
  • BlackBerry® platform for mobile business applications
  • BlackBerry® smartphones

Results

  • More responsive to client needs
  • Win new business and long-term customer loyalty
  • Streamlined business processes
  • Improved team communications
Industry Professional Services
Region France
Company Size Large organisation
Type of Solution BlackBerry® Enterprise Solution
Solution BlackBerry® smartphones with platform for mobile business applications
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