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Without using the BlackBerry solution we wouldn’t be as efficient as we are; it’s a critical business tool. That’s why it’s the only solution we recommend to our customers for mobility.

Business Challenge

  • With global clients, based across various locations and time zones, the company needed a solution that would provide field technicians with round-the-clock access to work requests
  • Needed a secure data transfer to ensure the integrity of both their own information and that of their clients
  • Support technicians needed to receive immediate notification of incidents in their services without a delay

Solution

  • BlackBerry® Enterprise Server
  • BlackBerry® Mobile Data System
  • BlackBerry® smartphones

Results

  • Improved communications
  • Global communications
  • Manageability and security
  • Ease of use
Industry Technology
Region South Africa
Company Size Enterprise organisation
Type of Solution BlackBerry® Enterprise Server
Solution BlackBerry® Mobile Data System
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