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Business Challenge
- Needed to get up to date information to its technicians and sales consultants in the field
- Needed a cost-effective mobile solution which would provide secure and reliable real-time information to their field staff, giving them access to corporate and customer information from a user friendly handset
Solution
- BlackBerry® Professional Software for Microsoft® Exchange
- BlackBerry® Messenger
- BlackBerry® solution with GoldMine CRM
- BlackBerry® smartphones
Results
- 70% increase in efficiency
- No increase in per-user operating costs
- Integrates seamlessly with CRM
- Foundation for future mobile application deployment
| Industry | Information Technology |
|---|---|
| Region | South Africa |
| Company Size | Small Business |
| Type of Solution | BlackBerry® Professional Software for Microsoft® Exchange |
| Solution | BlackBerry® solution with GoldMine CRM |
| More Information |
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