The BlackBerry solution has undoubtedly increased our efficiency, communication and teamwork and spread knowledge efficiently, effectively and instantly, throughout the entire organisation.

Business Challenge

  • Needed to get up to date information to its technicians and sales consultants in the field
  • Needed a cost-effective mobile solution which would provide secure and reliable real-time information to their field staff, giving them access to corporate and customer information from a user friendly handset

Solution

  • BlackBerry® Professional Software for Microsoft® Exchange
  • BlackBerry® Messenger
  • BlackBerry® solution with GoldMine CRM
  • BlackBerry® smartphones

Results

  • 70% increase in efficiency
  • No increase in per-user operating costs
  • Integrates seamlessly with CRM
  • Foundation for future mobile application deployment
Industry Information Technology
Region South Africa
Company Size Small Business
Type of Solution BlackBerry® Professional Software for Microsoft® Exchange
Solution BlackBerry® solution with GoldMine CRM
More Information