Access to BlackBerry® Technical Support means we’re never left out to dry. There’s always someone who can ultimately come through with a solution, with the answer we need

Business Challenge

  • Doing business is South Africa can be challenging, as many business services remain expensive compared to other countries.
  • Recent economic expansion has put unforeseen demand on the country’s infrastructure, which has led to near daily power cuts.
  • Ricky Pearl, managing director of Beauty Warehouse needed a cost-effective, reliable mobile solution that would enable him to keep working and stay in touch with his team, even if the power went out.

Solution

  • Pearl and his business partner equipped themselves with BlackBerry® smartphones using BlackBerry® Internet Service.
  • Google mobile applications for email, calendar and contacts were synced with the devices.
  • Other applications accessible on devices include NimBuzz unified chat software for instant messaging and Viigo software to access RSS.

Results

  • Able to keep working and make productive use of time when one of the country’s regular power cuts takes place.
  • Pearl estimates that he can perform 90 per cent of his office tasks from his BlackBerry smartphone so rarely needs to turn on his PC.
  • Increased responsiveness and ability to manage the company in real time.
Industry Retail
Region South Africa
Company Size Small organisation
Type of Solution Mobile email, instant messaging
Solution BlackBerry Internet® Solution
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