From the point of view of responding quicker to sales queries, BlackBerry will help capture more information and avoid sales being lost to the competition.

Business Challenge

  • Needed to find a solution that would allow its sales team to serve its wide network of customers
  • Wanted to enable its sales team to stay connected to corporate email without having to find a ‘Wi-Fi hotspot’
  • Needed to migrate the address books of a hundred-plus mobile phones to the BlackBerry smartphones

Solution

  • BlackBerry® Enterprise Server
  • BlackBerry® smartphone

Results

  • Reduced average monthly phone bill by between £7,000 and £10,000 – down roughly a third
  • Increased communication through email and instant messaging and less through phone and SMS
  • Respond quicker to sales queries and less sales lost to the competition
  • Increased mobility resulting in 1 or 2 more customer visits conducted per day
Industry Beverage
Region UK
Company Size Large
Type of Solution BlackBerry® Enterprise Solution
Solution BlackBerry smartphones
More information