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Business Challenge
- Needed to find a viable technical solution that would mobilise the work process of employees working 'in the field'
- Wanted to optimise efficiency and improve client service, with a solution that would allow date to be entered into servers in the simplest and fastest way possible
- Needed a real-time email service accessible via mobile devices
Solution
- BlackBerry® Enterprise Server
- BlackBerry® smartphones
- Work Order Management application
Results
- Efficiency – quick reception of work orders
- Mobility of work processes
- Time and money saved
- Full email platform integration
- Improved incident management
| Industry | Government and Public Sector |
|---|---|
| Region | Spain |
| Company Size | Enterprise |
| Type of Solution | BlackBerry® Enterprise Solution |
| Solution | BlackBerry® smartphones Work Order Management application |
| More Information |
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