Business Challenge

JJ Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data that could help them grow new and existing customer relationships.

Solution

They used MBiztech's mDB solution to extend their Domino® data to the handhelds and developed a J2EE environment for access to other core data.

Results

Sales people can now offer better, onsite service to customers, answering detailed questions about the characteristics of various properties. They use their wireless CRM access to more effectively build customer relationships.