Business Challenge
BÖWE BELL + HOWELL wanted to wirelessly collect accurate data to improve service efficiency, revenue and overall image to customers.
Solution
BELL + HOWELL worked with several partners to develop a custom application for BlackBerry® devices that would integrate with a legacy Vantive CRM solution.
Results
- Met an aggressive three-month timeframe for developing the application
- Enabled knowledge transfer of Java ME skill
- Data integrity solution was 1/6 the cost of other options
| Industry | Manufacturing / Technology |
|---|---|
| Region | North America |
| Company Size | Large Enterprise |
| Type of Solution | Inventory and Supply Chain Management |
| Solution | Service Data Automation – Custom Application |
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