BBM Protected

Enterprise grade encryption for BBM messages between iPhone, Android and BlackBerry smartphones


Learn how to accelerate productivity through secure enterprise instant messaging.

Secure mobile messaging

BBM Protected allows employees to take advantage of the speed, reliability and privacy of BBM for faster communication, collaboration and decision making while providing security conscious organizations enhanced security over corporate data.

Secure Mobile Messaging

Protect your assets end-to-end

Whether you’re a regulated business, or a highly security conscious organization, BBM Protected offers an enhanced security model for BBM messages sent between BlackBerry smartphones that protects corporate data in-transit by adding an additional layer of encryption to BBM.

Protect data in-transit

BBM Protected is designed to provide full end-to-end message encryption from the time a BBM Protected user sends a message to when the recipient receives the message. It incorporates three layers of security. 

  • BBM Protected introduces a new layer of encryption to the existing BBM security model.
  • Messages between BBM Protected users are encrypted using a PGP like model. The sender and recipient have unique public/private encryption and signing keys.
  • These keys are generated on the device, by the FIPS 140-2 certified cryptographic library, and are controlled by the enterprise.
  • BBM and BlackBerry are not involved in brokering the key exchanges, so at no time are they stored within the BlackBerry infrastructure.
  • Each message uses a new random symmetric key for message encryption. 
  • A Triple DES 168-bit BBM scrambling key encrypts messages on the sender’s smartphone, and is used to authenticate and decrypt messages on the recipient’s phone. 
  • TLS encryption between the smartphone and the BBM infrastructure helps protect BBM messages from eavesdropping or manipulation.

Protecting data on the device

BBM Protected builds upon the proven BlackBerry security model, trusted by security conscious organizations around the world. The secure root of trust starts in BlackBerry smartphone hardware and extends up through software and application layers helping to protect BBM messages at all times when they are at rest on the device. BBM on iOS and Android protects your BBM messages at rest by using AES to encrypt the BBM database.


Improve employee productivity

Speed up communication, collaboration and sharing between employees with the speed, confidence and privacy loved by over 90 million BBM users worldwide.

Security Made Simple

Security made simple

All the added security offered by BBM Protected happens in the background. When a BBM Protected user sends a message, their conversation defaults to the added level of encryption, even if the recipient is a non-BBM Protected user. This enables a BBM Protected user to extend an enterprise-grade security interaction with contacts such as clients, customers and partners.

Single App for all Chats

Single app for all chats – inside and outside the company

Employees use the same BBM app to securely message colleagues inside the company as they do to chat with customers and partners outside the company. BBM Protected works seamlessly across companies without any complex server federation.

Built for Speed

Designed for mobile. Built for speed.

BBM offers a better mobile experience than enterprise IM clients that originated on desktop. It’s built for action, allowing chats, group discussions, file sharing, and BBM Voice calls to happen with speed and mobility you can’t get over email.

Know When a Message is Read

Know when a message is read

Employees can communicate confidently with delivery and read notifications that let them know the other person has received and actually saw their message.

Leverage your investment with BlackBerry

BBM Protected is designed to offer the security benefits of a behind the firewall on-premise solution with the convenience benefits of a cloud solution.


Easy to deploy and manage

BBM Protected is easy to deploy and manage. For BlackBerry smartphones and iPhone and Android deployments, BBM Protected is managed through the cloud based Enterprise Identity by BlackBerry management console. There’s no new hardware to purchase, no new servers to install, and no new OS updates are required. And with IT policy amalgamation, you can quickly add BBM Protected to existing IT policies.

Secure intercompany messaging comes built-in

Messages between BBM Protected users are automatically encrypted using the advanced public/private key pair–even if those users work in different companies, and all without any complex, costly federation required.

BBM Protected users can also extend BBM Protected chat capabilities to non-BBM Protected users outside of their organization. This offers an enterprise-grade secure instant messaging environment as a value-add to clients and customers.

Powerful management and control

BBM Protected works with the logging and auditing capabilities available through BlackBerry Auditing and Archiving Service (BAAS), allowing you to meet regulatory and compliance requirements.

BBM Protected Requirements

Learn about the software, BBM version and administration requirements.

Get BBM Protected

Get BBM Protected today

Add enhanced enterprise grade encryption to the already secure BBM™ service.

Get support


Amplify productivity with the most secure and integrated enterprise mobility solutions, in great value bundle offers

Secure Productivity bundle

BBM Protected, VPN Authentication by BlackBerry® and BlackBerry® Blend™ help to protect critical business data at rest and in transit while offering employees seamless access to company data across devices. Enable secure productivity with this new bundle.

BBM Protected

BBM Protected

VPN Authentication

VPN Authentication by BlackBerry


BlackBerry Blend

Enterprise Communicator Bundle

BBM Protected and BBM® Meetings extend always on, always connected, always secure communications to BlackBerry, iOS and Android devices. Turbocharge productivity through better mobile collaboration with the new enterprise communicator bundle.

BBM Protected

BBM Protected

BBM Meetings

BBM Meetings