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Mobile CRM Customer Success

Discover how mobilising your customer relationship management systems and processes with a BlackBerry solution can help you reach your business goals, improve return on investments, enhance productivity and more. Download a Mobile CRM case study below to learn more.

Addleshaw Goddard

Top-Ranked UK Law Firm Boosts productivity and time capture with BlackBerry solution
Addleshaw Goddard is a major UK law firm with three offices in London, Leeds and Manchester. It is ranked 15th in the UK according to fee income, and sixth according to the number of FTSE 100 Clients. It has nearly 1,500 staff members, including 182 partners and over 500 other fee earners. One of the ways the firm delivers great value and differentiates itself from its competitors is through its investment in technology.
   
Industry: Professional Services
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Bayer Cropscience SRL

BlackBerry solution and Softec improves productivity and workflow for Bayer Cropscience SRL
In Italy, the Bayer Group operates in three specific business sectors: Health, Nutrition and Innovative Materials. The organisation comprises seven legal entities that allow the group to successfully operate in Italy across each of these different primary business sectors. One of these companies, Bayer CropScience, develops, sells and manufactures efficient pesticides and insecticides to protect crops.
   
Industry: Manufacturing
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BMW Group Italia S.p.a

BMW Group Italia S.p.a. Improves productivity and workflow management with BlackBerry solution
BMW Group Italia S.p.a. is a leader in the automotive sales industry. Its managers and field staff often travel, both nationally and internationally. Enabling employees to stay connected to people and information on the move is key to BMW Group Italia’s business.
   
Industry: Manufacturing
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BNP Paribas

BNP Paribas Lease Group provides real-time financial simulations in the field using the BlackBerry solution
By providing its 200 sales representatives with BlackBerry® smartphones, BNP Paribas’ has increased responsiveness and productivity. The deployment has also had a positive impact on the company’s corporate image.
   
Industry: Financial Services
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Collier Pickard

Business consultants increase productivity and improve customer services with BlackBerry solution and MaxMobile from Maximizer Software

Collier Pickard is one of the UK’s leading CRM (customer relationship management) consultancies, specialising in mid-market companies and divisions of global corporations.
The firm offers a full range of CRM products, including Maximizer CRM, a proven and affordable CRM solution for small to medium-sized firms.

   
Industry: Professional Services
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Digicore

Digicore improves response times and communication with BlackBerry solution

Digicore is a South African company providing asset tracking and management solutions for vehicle owners around the world using its C-track system. Operating in 36 countries, Digicore works with major multinational companies, including mining giant BHP Billiton and the Chevron energy company, as well as other leading organisations, including Royal Mail and Yorkshire Severn Trent Water in the UK, and the South Africa Police Services.

   
Industry: Professional Services
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Lawrence Graham

BlackBerry solution and BigHand Mobile deliver return on investment and improved client service for law firm
LG is a business law firm advising clients around the world. Its clients include multinational corporations from a wide range of industries including international banks, financial institutions and wealthy individuals with global investments. The firm has over 500 employees, including 240 lawyers and specialises in serving client needs in capital raising, risk and regulation and real estate.
   
Industry: Professional Services
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Schöck Bauteile GmbH

Schöck Bauteile GMBH transforms customer service with BlackBerry solution and Movento
Schöck Bauteile GmbH specialises in the assembly of construction parts. Located in the German city of Baden-Baden, the company was founded in 1962 by Eberhard Schöck. When it launched, Schöck only had a handful of employees and focused on the construction of basements for prefabricated houses. Today, it is a thriving business with 450 employees, and supplies and distributes innovative construction components and systems for concrete building and brickwork.
   
Industry: Manufacturing
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Systony

IT firm improves customer communication by 20% and boosts productivity with BlackBerry solution and Maximizer Mobile CRM
Systony is an IT company in The Netherlands, specialising in Customer Relationship Management (CRM) deployment and customised software development for small and medium-sized enterprises (SMEs).
   
Industry: Professional Services
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Valigeria Roncanto

Leather goods manufacturer improves customer service and productivity with BlackBerry solution and Newmann
Valigeria Roncato produces and markets leather suitcases in Italy, Germany, Austria, Belgium and Holland. With annual sales of more than 40 million euros, the company produces around 1,500 suitcases per day and operates a logistics headquarters of 25,000 square metres, manufacturing products that are then sold in more than 50 countries.
   
Industry: Manufacturing
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