Unified
Communications

Switch topic

What is Unified Communications ?

Unified Communications (UC) integrates multiple communication modes (such as desk phones and smartphones) to allow employees to collaborate more effectively with co-workers, customers and suppliers. By extending UC to BlackBerry® smartphones, you can help eliminate reachability issues and allow workers to communicate as effectively away from the office as they do at their desks, among other productivity benefits.

Encompass multiple modes of communication, including voice, video, email, chat and instant messaging
Provide a consistent user interface and experience across desktop and mobile platforms
Enable mobile workers to communicate as easily and effectively on the road as they can in the office

If your organization is looking to unify communications using BlackBerry smartphones, BlackBerry® Mobile Voice System offers a secure solution that reduces carrier costs, allows employees to make and receive calls from one business number and provides auditing and logging of calls to ensure compliance with business regulations.

For more information, the following resources provide valuable guidance on best practices and trends in Unified Communications.

Additional Resources

new Smartphones: A Savvy Strategy for Government Employees

With consumer use of smartphones growing by the day, it’s no surprise that users are taking them into the workplace as well. Thousands of people already use their personal smartphones for work-related tasks like checking email and calendars when they’re away from their desks…
Download PDF
White paper Available file types
Overcoming CIO challenges in global mobility management

This paper looks at some of the challenges that CIOs are facing in managing mobility. This is clearly becoming more complex for large enterprises as mobility penetrates more deeply into their organisations, driven by changing working practices and supported by rapidly evolving technology…
Download PDF
White paper Available file types
The CIO’s Guide to Mobile Applications

Smartphones have become robust application platforms that companies can depend on to deploy high ROI mobile applications. Many companies are developing and deploying mobile Line-of-Business (LOB) applications to further improve employee productivity…
Download PDF
cio guide Available file types
The CIO’s Guide to Mobilising the Enterprise

Investing in mobility is like investing in any other important business activity, and its success will largely depend on how closely it is aligned with both business and IT drivers. A successful mobility plan should focus on 'mobilising' your critical business processes…
Download PDF
cio guide Available file types