BlackBerry Enterprise Social & Mobile Networking

What's enterprise social networking?

Enterprise social networking is social networking among colleagues, partners and vendors using inward facing tools implemented by the organisation. Employees can connect by department or through multidisciplinary project teams, allowing them to easily find different types of expertise within the network and collaborate quickly through one-to-one or group chats.

Before connecting your organisation’s employees through enterprise social networking, consider these best practices:

Identify the desired cultural transformation—the success of your solution could lead to decentralisation of information and an increased sense of transparency
Revisit your governance and policy documents to ensure they include all forms of communication
Build a database of employee interests, experience and skills
Decide whether to deploy an open or closed system, and investigate including partners and vendors as part of your social network

BlackBerry® Messenger , an instant messaging app available exclusively for BlackBerry smartphones, offers businesses a no-cost opportunity to exercise these best practices, and the following resources offer further information and guidance for implementing and managing an enterprise social networking system.

Additional Resources

new Mobile Social Networking: The New Ecosystem

When interactivity is combined with unified communications and location awareness, next-generation social networks will have significant business value. Unified communications integrates the wide variety of voice, data, video and collaboration tools that business professionals use today…
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Overcoming CIO challenges in global mobility management

Mobility has become more complex for large enterprises, and particularly for multinationals that need to manage the mobility of their staff across many countries. There are simply more users with more devices using more applications. In addition there has been a blurring of the boundaries...
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The CIO’s Guide To Social Computing Leadership

Social Computing and social media represent a new wave of energy sweeping through business. “Social” holds out the promise of a customer-driven business model, one in which the voice of the customer influences business strategy and where corporate marketing truly responds to customer needs…
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Enterprise Social Networking and Smartphones: A Perfect Union for Professional Services Firms

The benefits of smartphones to consultants, lawyers, engineers, and accountants are clear and powerful: staying in touch with people and information while away from the desk. What’s less obvious…
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The CIO’s Guide to Fixed Mobile Convergence

Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending that streamlined anytime, anywhere access to mobile voice applications is the next frontier in worker empowerment…
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The CIO’s Guide to Mobile Applications

Smartphones have become robust application platforms that companies can depend on to deploy high ROI mobile applications. Many companies are developing and deploying mobile Line-of-Business (LOB) applications to further improve employee productivity…
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The CIO’s Guide to Mobile Security

Companies that are interested in securing their mobile workers and preventing unauthorised access to important company resources need to implement an enterprise wireless security strategy. Learn about the challenges associated with increased worker mobility…
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The CIO’s Guide to Mobile Unified Communications

Unified Communications (UC) integrates multiple communications modalities and adds presence features to allow workers to communicate and collaborate more effectively with co-workers, customers and suppliers. Learn about the cost, productivity and reachability issues…
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The CIO’s Guide to Mobilising the Enterprise

Investing in mobility is like investing in any other important business activity, and its success will largely depend on how closely it is aligned with both business and IT drivers. A successful mobility plan should focus on ‘mobilising’ your critical business processes…
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The CIO’s Guide to Wireless in the Enterprise

Over the past decade, wireless technology has made huge strides in security, reliability and throughput. Companies that are moving forward with business mobility initiatives must plan for wireless security and mobile device management from the start…
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